FAQ Help Center
Orders are shipped from Australia. We will generally send the package out within 1 business day, the delivery time needs to refer to our delivery policy
If the buyer’s country requires VAT or customs duty for importing goods from Australia, then the buyer needs to pay this tax, and of course we will cooperate with customs clearance and tax payment. If you are within Australia, then you are advantaged by buying Australian and pay no further customs.
In this case, please notify us by email in time, if we have not yet sent the package, we can cancel the order for you. If the parcel is sent out, please refer to our return policy
We will check the status of the product before delivery to ensure that the product is intact, but if there is indeed a problem with the product itself, we do support the return for a refund, you can refer to our return policy